![]() – Liaises as needed with partner teams to address any safety, maintenance, or cleanliness issues immediately. – Backup person to open tickets with building team when needed. – Assist in managing Workplace Experience inbox. – Communicating visitor guest arrivals to host if the associate doesn’t collect guest within 10 minutes. – Monitors traffic flow within lobby directing as appropriate to minimize wait times. – Proactively greets guests within the lobby environment, identifying and addressing needs in a customer focused manner. – Provides engaging, positive, and inspiring customer service. – Ensures positive, memorable, and efficient interactions with everyone. This individual should be able to perform duties resembling those of a Concierge an individual who knows the local area, and can make recommendations on things like dining, events, or other possible accommodations. This individual will liaise with employees, Executive Admins, and individual departments to coordinate access for guests and visitors. An effective Lobby Ambassador strives to provide outstanding customer service and a Concierge approach to each and every person they meet and interact with. ![]() You will be the first-person employees, visitors, contractors, guests, and candidates interact with when they come into the studio. Facilities Manager of Workplace Experience and will support front desk and WPX team as needed. ![]() As the Lobby Ambassador you will report to the Sr.
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